Privacy Policy

Thank you for using the games provided by FantasiaTech Ltd. (Hong Kong) (hereinafter collectively referred to as "FantasiaTech" or "we"). As developers and operators, we understand the importance of personal information to you and have formulated this "Privacy Policy" (hereinafter referred to as "this Privacy Policy") to help you understand how we collect, use, share, transfer, and publicly disclose your personal information, as well as how we protect, store, and transmit it. Please read this Privacy Policy carefully. If you have any questions, please feel free to contact us at any time. Before using our games, please read and fully understand this Privacy Policy. To better protect the physical and mental health of minors and promote healthy internet use among minors, we implement corresponding standard measures based on the national laws and regulations related to online anti-addiction policies. If you are a minor under the age of 12 (or the age stipulated by local laws), please read and fully understand this Privacy Policy under the supervision of a guardian, and you should immediately stop using our games and services.

Personal information refers to various types of information recorded electronically or in other ways that can identify an individual's personal identity either alone or in combination with other information. This Privacy Policy outlines how we handle your personal information and applies only to the games we provide, including mobile applications, software, websites, and services that display or mention this Privacy Policy (hereinafter referred to as "Applications").

Sensitive personal information refers to personal information that, if disclosed, illegally provided, or abused, may endanger personal safety and property, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. Sensitive personal information includes identity card numbers, personal biometric information, bank account numbers, communication records and content, property information, credit information, travel information, accommodation information, health and physiological information, transaction information, and personal information of children under the age of 14 (inclusive).

I. How We Collect and Use Your Personal Information

(A) How We Collect Your Personal Information

When using our games or services, we may need you to provide personal information. The provision of personal information is not mandatory, but in some cases, if you choose not to provide it, we will not be able to provide you with the relevant games or services, nor will we be able to respond to or resolve the issues you encounter. We will only collect and use your personal information for the purposes stated in this Privacy Policy. The details of the personal information we may collect are as follows:

1. Information You Voluntarily Provide to Us: In the process of using our game services, our games will collect information that you voluntarily provide or generate when using the services to provide and optimize our services and ensure the security of your account: when you use the game cloud save feature, you need to fill in the account and password you define.
2. Information We Obtain During Your Use of Services:
1. When you use our game services, we will collect your game log information, such as login logs, virtual item logs, operation information, game match logs, etc., so that you can view your game history on the client, and at the same time, for customer service complaints handling and other game security analysis. To enhance your gaming experience, we may synchronize the aforementioned information to subsequent versions of the game.
2. To ensure the normal use of our services, maintain the normal operation of game basic functions, optimize game product performance, enhance your gaming experience, and ensure the security of your account, we will collect information such as your device name, device type, model and version, system version, IP address, device identifier (such as IMEI, IMSI, MAC address, Android ID), sensor information, application ID, network type, etc.
3. When you use the consumption function of our game product, we will collect your recharge records and other information to provide services and allow you to query your transaction records, while maximizing the protection of your virtual item security. Recharge records and other information are sensitive personal information. Collecting the aforementioned information is necessary to achieve the consumption function of our game product; otherwise, transactions cannot be completed.
4. To ensure the safety of your gaming environment and device, and to create a fair, healthy, and safe gaming environment, we will collect your device and game identification information, such as device identifiers, hardware and operating system information, installed application list, process and game crash records, overall game usage, game channel source, etc., to combat behaviors that destroy the fairness of the gaming environment or interfere with or disrupt the normal operation of game services (such as scanning for cheats, preventing cheating, etc.). In particular, we will scan the feature values of suspicious application installation packages you have installed through the application list before you start a game match, or when there is abnormal installation behavior, for the purpose of detecting cheats or cheating software. We will only complete the aforementioned detection locally on your device and report abnormal results without storing or using your application list and installation package information for any other purposes on the server.
5. We may collect your email address when you voluntarily provide it, for the purpose of notifying you of the results of activities you participate in, reporting game failures, and communicating with you about inquiries you make, or with your consent, to push information or promotional information that interests you.
6. If you contact our customer service, we may need you to provide necessary personal information for identity verification to ensure the security of your account. To provide services based on your requests and with your authorization, our customer service staff will need to query or verify your relevant information within the scope of your authorization. We will take technical and management measures to ensure the security and confidentiality of your information and use it within the necessary scope. We may also keep your contact information (the email address you use or voluntarily provide, or other contact information), the content of your communication with us, and other necessary information to provide and record customer service.
8. We may analyze your game data to understand your preferences in order to better display content that may interest you in our games. If a product or service involves the display of the aforementioned content, you can issue a request for the display content through the pop-up prompts of the product or service.

(B) How We Use Your Personal Information

According to national laws and regulations, we may collect and use your relevant personal information without your authorization in the following circumstances:

1. It is necessary to fulfill legal duties or obligations;
2. It is necessary to respond to public health emergencies or in emergency situations to protect the life, health, and property safety of natural persons;
3. To implement news reporting, public opinion supervision, and other actions for the public interest, processing personal information within a reasonable scope;
4. Processing personal information that has been legally disclosed by individuals or has been legally disclosed by others within a reasonable scope according to laws and regulations;
5. It is necessary for you to request the conclusion and performance of a contract;
6. Other circumstances stipulated by laws and regulations.

Please understand that the functions and services we provide are constantly being updated and developed. If a function or service not mentioned in the above description collects your information, we will explain the content, scope, and purpose of the information collection through page prompts, website announcements, and other methods to obtain your consent.

At present, in addition to the circumstances clearly stated in this Privacy Policy, we will not actively obtain your personal information from third parties. If it is necessary to indirectly obtain and process your personal information from third parties for business development in the future, we will strictly comply with the provisions of relevant laws and regulations, and require the third party to obtain your consent and ensure the legality of the information it provides.

II. How We Use Cookies and Similar Technologies

Our websites, mobile applications, online services, emails, and advertisements may use local storage technologies such as cookies, pixel tags, and web beacons. The information we collect through cookies and similar technologies is considered non-personal information. However, if local laws regard IP addresses or similar identifiers as personal information, we also regard these identifiers as personal information.

A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters.

We may collect your information through cookies, identifiers, and related technologies to provide you with a better user experience and ensure service security. How we use cookies and related technologies, and how you can manage our use of cookies and related technologies, please see the "Privacy Policy Cookie Policy".

Some of our game products (advertising push service product list) will provide you with advertising push services. We may use your device identifiers such as IMEI, IDFA, OAID, etc., advertising data such as exposure and click data, device information such as system language, screen height and width, screen orientation, etc., to provide you with advertisements that may interest you in the relevant products, evaluate and improve the effectiveness of our advertising placement and other promotional and promotional activities, and commercial analysis. If you do not want to receive personalized advertising services, you can go to 【Settings】-【Privacy】-【Limit Ad Tracking】to turn off in the product that provides advertising push services. If you choose to turn off, the number of advertisements you see will not decrease, but the product will no longer display personalized advertisements to you, and the advertisements you see may be less relevant to your preferences.

We will analyze the frequency and situation of users using game products, fault information, performance information, etc., to ensure the security of services and optimize our products to improve our service quality. However, we will use anonymization or de-identification processing for related information for analysis, and we will not combine the information stored in the analysis software with the personal identity information you provide.

III. How We Entrust Processing, Share, Transfer, and Publicly Disclose Your Personal Information

(A) Entrustment Processing

In some cases, we will entrust other companies to process your personal information on behalf of FantasiaTech. This includes companies that handle hotlines, send emails, and provide technical support on behalf of FantasiaTech. These companies can only use your personal information to provide services to you on behalf of FantasiaTech.

We will sign strict confidentiality agreements or personal information processing terms with the entrusted parties, requiring them to process personal information in accordance with this Privacy Policy and take corresponding confidentiality and security measures.

(B) Sharing

Sharing refers to the process of providing personal information to other personal information controllers, and both parties have independent control over the personal information. Except for the circumstances stipulated in this Privacy Policy, we will not actively share your personal information with third parties without your consent. If there are other circumstances where we share your personal information or you need us to share your personal information with third parties for use beyond the original authorization purpose, we will directly or indirectly obtain your explicit consent for the above actions through the third party.

1. Minor Protection: To better protect the physical and mental health of minors and promote healthy internet use among minors, we will try to contact the guardians of minors after suspected minor consumption, inform them of relevant consumption records and other information, and handle reminders, confirmations, and processing.
2. Agency Products: If you use the game products we distribute on behalf of others, we may share the logs and related information (such as login logs) generated in the game with the development entity or related third parties for game security analysis, improving game services, and further optimizing the user experience. If we share the aforementioned information, we will strictly take corresponding compliance measures in accordance with relevant laws and regulations to ensure that the sharing of personal information complies with corresponding legal provisions. The aforementioned compliance measures include but are not limited to requiring the development entity or related third parties to strictly comply with the provisions of this guide and the agreements reached with you for the collection and use of your personal information, urging the development entity or related third parties to take appropriate security technologies and management measures to ensure the security of your personal information, etc.
3. Third-Party Services: To ensure the safe and stable operation of FantasiaTech games and to achieve specific functions, some services in the games are provided by our affiliates or other third parties. We will carefully select third parties and third-party services, urge the relevant third parties to collect and use your personal information according to this guide or other agreements reached with you, and take appropriate security technologies and management measures to ensure the security of your personal information. For specific situations of third-party information sharing in each product of FantasiaTech games, please refer to the "Third-Party Information Sharing List" (including the "Third-Party SDK Directory").
4. Advertising: Some products of FantasiaTech games (advertising push service product list) will provide you with advertising push services. To place advertisements, evaluate, and optimize the effectiveness of advertising placement, etc., we need to share some of your data with advertisers and their agents and other third-party partners, requiring them to strictly abide by our measures and requirements for data privacy protection, including but not limited to processing according to data protection agreements, commitment letters, and related data processing policies, avoiding identifying personal identities, and ensuring privacy and security. How products that provide advertising push share data with advertisers and other third parties, please refer to the content of the "Third-Party Information Sharing List" advertising push part of the product.
5. Statistical Analysis and Research: To improve our safety management and technical research capabilities, and to promote service safety and technical levels to provide users with better services, we will share data that has been de-identified or anonymized with research institutions, scientific research institutes, universities, and other institutions within a reasonable and necessary scope. Without your explicit authorization, we will not share information that can be used to identify your personal identity with the above institutions.

(C) Transfer

Transfer refers to the process of transferring the control of personal information from us to another personal information controller. We will not transfer your personal information to any company, organization, or individual, except in the following situations:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the case of mergers, acquisitions, asset transfers, or bankruptcy liquidations, etc., if personal information transfer is involved, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy; otherwise, we will require the said company or organization to re-seek your authorization and consent.

(D) Public Disclosure

We will only publicly disclose your personal information in the following situations:

1. After obtaining your explicit consent;
2. Public disclosure based on legal or reasonable grounds: In cases where it is necessary to provide your personal information according to laws, legal procedures, judicial or administrative enforcement requirements, we may disclose your information according to the required type and method of personal information disclosure. In accordance with legal provisions, when we receive the aforementioned disclosure requests, we will require corresponding legal documents, such as subpoenas or investigation letters;
3. We deem it reasonably necessary to comply with applicable laws and regulations, maintain public interests, or protect our or our affiliates, our customers, other users, or employees' personal and property safety, legitimate rights and interests, or public safety and interests, and according to the relevant provisions of the terms and declarations of each service of FantasiaTech, or other circumstances we deem necessary.

IV. How We Store and Protect Your Personal Information

(A) How We Store Your Personal Information

1. We will store personal information generated and collected within the territory in the People's Republic of China according to the provisions of laws and regulations.
2. We will only keep your personal information for the period necessary to achieve the purposes stated in this Privacy Policy and the period stipulated by laws, regulations, and regulatory provisions. After the retention period, we will delete your personal information or process it anonymously according to the requirements of relevant laws and regulations.
3. When you successfully cancel your account, unless special legal provisions require it, we will delete your personal information or process it anonymously as soon as possible.
4. If we terminate the service or operation, we will notify you in a timely manner through individual delivery or announcement, and process your personal information for deletion or anonymization.

(B) How We Protect Your Personal Information

FantasiaTech attaches great importance to the security of personal information and has taken security protection measures that meet industry standards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. To this end, we have taken the following measures:

1. We take all reasonable and feasible measures to ensure the minimization of personal information collection and will not collect personal information unrelated to achieving the purposes. We will only retain your personal information for the period required to achieve the purposes stated in this Privacy Policy, unless an extension is needed or allowed by law;
2. We use encryption technology to ensure the confidentiality of data transmission and storage. We use trusted protection mechanisms to prevent data and storage servers from malicious attacks;
3. We deploy access control mechanisms to ensure that only authorized personnel can access personal information; and control the number of authorized personnel based on business needs and personnel levels, and implement hierarchical authority management for authorized personnel; all accesses to personal data will be recorded in logs and audited by administrators regularly;
4. We strictly select business partners and service providers and implement the requirements for personal information protection in business contracts or activities such as audits and assessments;
5. We hold security and privacy protection training courses, tests, and publicity activities to strengthen employees' understanding of the importance of protecting user personal information. Despite this, please understand that no measure is foolproof, and no game or service, website, data transmission, computer system, or network connection is absolutely safe.
6. To address the risks of personal information leaks, damage, and loss, we have established multiple systems and control measures, clarifying the classification and grading standards for security incidents and security vulnerabilities, as well as corresponding processing procedures. At the same time, we have also established a special emergency response team for security incidents, and will activate security plans for different security incidents according to the requirements of security incident disposal specifications, to carry out loss stopping, analysis, positioning, formulation of remedial measures, and joint actions with relevant departments for traceback and crackdown.
7. If a personal information security incident unfortunately occurs, we will inform you of: the basic situation and potential impact of the security incident, the measures we have taken or will take, your suggestions for self-prevention and risk reduction, and remedial measures for you, according to the requirements of laws and regulations. We will inform you of the relevant situation of the incident through emails, text messages, push notifications, and other methods. When it is difficult to inform the personal information subjects one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also report the disposal situation of personal information security incidents to the regulatory authorities as required.

V. How You Can Manage Your Personal Information

(A) Access, Correction, and Deletion

As the personal information subject of the games and services we provide, you have the right to access, correct, and delete the relevant personal information we retain, and you can submit requests to us (hereinafter collectively referred to as "requests").

1. The manner and channels for submitting requests

   Personal information subject requests must be made in writing. Even if the requester does not specify the law on which the request is based, the request is still valid. Personal information subject requests can be made through our website and game account application. If the personal information subject makes a request through other channels such as hotlines, service email, and online customer service, we will guide the personal information subject to make a formal request through the aforementioned channels to facilitate communication and feedback on the progress and results of processing. We will establish a special channel for personal information subject requests, aiming to protect the legal interests of the personal information subjects and ensure the normal operation of our games, preventing the rights to personal information requests from being misused or abused by others.

2. The validity of requests

   When the personal information subject makes a request, it must meet specific requirements. This Privacy Policy requires the personal information subject to meet the following standards:

   1. Make a request through our special personal information subject request channel (i.e., our official website, game account application);
   2. Provide us with enough information for identity verification (to ensure that the requester is the personal information subject himself or his authorized person);
   3. The request content is specific and executable.
3. The processing period for requests

   We will do our best to ensure a response within one month of the personal information subject's request. Considering the complexity and quantity of requests, this period may be extended by two months if necessary. In cases of delayed provision of information, we will notify the personal information subject of the circumstances and reasons for the delay. If the time limit set in this paragraph conflicts with legal provisions, the legal provisions shall prevail.

4. The results of requests

   After the personal information subject makes a request, there may be several possible outcomes:

   1. The request is rejected
   1. When local laws do not grant the personal information subject the relevant rights;
   2. When the identity of the requester cannot be verified;
   3. When the requirements of the personal information subject cannot be verified, are out of scope, especially when repeatedly making requests;
   4. If the information involved is related to compensation or compensation obtained by us in a dispute, and disclosing the information is likely to harm our interests;
   5. If the information is retained solely for statistical and research purposes, and the publication of statistical and research results will not disclose personal identity information;
   6. Other circumstances stipulated by law.
   2. The request is successful

   When the circumstances in (1) do not occur, we will meet the personal information subject's request. To increase the likelihood of a successful request, please provide as much detailed information as possible when making a request, such as the category and specific content of the request, information about the information holder (such as the name of the game and services you use), the time range of information generation or processing (the smaller the time range, the greater the possibility of success).

5. Special Declaration
   1. No one has the right to access other people's personal information unless they are authorized persons or guardians.
   2. Laws stipulate situations where organizations can refuse to provide data to personal information subjects. These situations include the following: providing data will undermine the fight against terrorism; the personal information subject has repeatedly applied multiple times; or obtaining and providing information will consume disproportionate resources, etc.
   3. In principle, we will not provide the following information:
   1. Information about others - The data requested by the personal information subject may involve others in addition to the personal information subject. Unless the involved individuals agree, we will not provide such information.
   2. Repeated applications - The requester is making the same or similar requests for the same personal information subject, and the data has not changed in the past period, and we have already provided the data. In this case, we usually will not provide another copy of the data. In addition, we are not obliged to provide information that has already been made public.
   3. Opinions given under confidentiality - If the information about the personal information subject is given under confidentiality, we are not obliged to provide this information.
   4. Special documents - We will not disclose any special information we hold in response to the personal information subject's request. Generally, special information includes any confidential documents (such as direct communication between the client and their lawyer) and information involved in obtaining or giving legal advice (whether in the process of litigation itself or in the process of court litigation).

(B) Withdrawal of Consent or Authorization

You can change the scope of our collection of personal information or withdraw your authorization by deleting information, turning off device features, adjusting privacy settings in the game application, etc. In the game account related business, you can also withdraw all authorization for us to continue collecting your personal information through account related business by canceling the account.

Please understand that some basic personal information is required to complete each business function. When you withdraw your consent or authorization, we will not be able to continue providing the services corresponding to the withdrawn consent or authorization, nor will we process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the personal information processing carried out based on your previous authorization.

(C) Account Cancellation

You can apply for account cancellation in the game account. After you successfully cancel your account, we will stop providing you with games and services, and will no longer collect your personal information through FantasiaTech games and services. Unless otherwise provided by laws and regulations, we will delete your personal information or process it anonymously as soon as possible. The account cannot be restored after cancellation, and if you want to enjoy the related games and services again, you need to re-register a FantasiaTech account.

You can log in to the FantasiaTech account on the relevant device, application, or official website, click on the float, enter 【User Center】and click 【Destroy Account】to complete the cancellation.

VI. How We Protect the Personal Information of Minors

We value the protection of minors' personal information and continue to explore better ways to protect the personal information of minors. If you are the legal guardian of a minor, please pay attention to whether the minor you are guardian of is using our game services or providing their personal information after obtaining your authorization and consent. If you have any questions about the personal information of the minor you are guardian of, please contact us through the contact information in this Privacy Policy. In particular, if you are a child under the age of 12, to protect children's personal information, we have also issued the "Game Children's Privacy Protection Guidelines". Children and their guardians should carefully read the "Game Children's Privacy Protection Guidelines" before using the game services. Only after obtaining the guardian's consent to this guide and the "Game Children's Privacy Protection Guidelines" can you use the game services.

VII. Third-Party Links and Products and Services

FantasiaTech's websites, products, and services may contain links to third-party websites, products, and services. FantasiaTech's products and services may also use or provide products or services from third parties. All links containing third-party websites, products, and services are provided solely for the convenience of users. We have no control over such third parties and cannot provide any express or implied guarantees for the content of the links, and such links are not considered our recommendation or authorization for the content of the links; we cannot control the privacy or data protection policies of third parties, and such third parties are not subject to this Privacy Policy. You need to independently judge your interactions with such links and read and refer to the privacy policies of these third parties before submitting personal information to them. We do not assume any responsibility for this.

VIII. Changes and Amendments to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. When this Privacy Policy is changed and revised, we will send change notifications to you through different channels: we will publish the latest version of this Privacy Policy on our official website (http://www.fantasiatech.com/), and we will also send you separate notifications (such as electronic notifications) to remind you of any changes and revisions to this Privacy Policy. For significant changes to this Privacy Policy, we will also issue more prominent notifications (including publicizing on the FantasiaTech official website or providing pop-up prompts). The significant changes referred to in this Privacy Policy include but are not limited to:

• Our service model has undergone significant changes. Such as the purpose of processing personal information, the types of personal information processed, and the ways of using personal information;
• We have undergone significant changes in our ownership structure and organizational structure. Such as changes in owners due to business adjustments, mergers and acquisitions, etc.;
• The main objects of personal information sharing, transfer, or public disclosure have changed;
• Your rights and ways of participating in personal information processing have undergone significant changes;
• The responsible department, contact information, and complaint channels for processing personal information have changed;
• The personal information security impact assessment report indicates high risk.

IX. How to Contact Us

If you have any questions, opinions, or suggestions about this Privacy Policy, you can contact us through http://www.fantasiatech.com/. You can also send your questions to fantasytech.business@gmail.com. We will review the issues as soon as possible and respond promptly after verifying your identity, within a maximum of 15 working days or the period stipulated by laws and regulations.

Main body information:

Name: FantasiaTech Ltd. (Hong Kong)

Email: fantasiatech.business@gmail.com